Customer Testimonials
The receptionist was polite when I called for appt The service department was helpful. Ben took care of the issue's that I had
The service department was able to get me right in and get my battery replaced. The only minor concern was that the lady in the parts department was telling me that the AGM battery had a 42 month warranty, but it actually only 36 months.
they got me in and out before noon. Sean was very friendly and helpful. The cashier was friendly also.
Great to work wit. Everything was handled in a timely fashion and communication was spot on.
Always get us in quickly, do professional work and explain the work was that was done.
The dealership was great to work with. The buying process was straight forward and the staff was knowledgeable and helpful.
The dealership has great people working for it. Service is done on time and the salesman is fantastic. My wife and I have purchased over 8 vehicles from Bud Weiser.
All the associates are friendly and courteous. Service work I had done was done properly and in a timely matter..I would recommend this dealership
Budweiser is the best. They always accommodate whatever you and your vehicle need and go above and beyond. I love how friendly and nice everyone is too
Purchasing a vehicle from this dealership was an amazing experience. Ms. Flores was very professional, kind, & knowledgable.
Waiting room was comfortable during the appropriate time the work was done. I'd come back for future maintenance.
Bud Weiser service department has been my preference for service of my automobiles since I purchased my first time there. 4 cars later, I am satisfied they have kept my vehicles in very good condition.
Quick courteous service car had been perfect other than oil and filter and tire rotation
They got me in the next day for an oil change and had it done quickly for me as I had to get my kids picked up from daycare.
Friendly service. I don't have the additional fifteen words you need for this minimum
Easy to get the date and time for my service appointment. Service advisors are friendly and keep my updated on my vehicle.
Bud Weiser Motors listens when I drop my vehicles off. They take the time to go over the services they offer and confirm what needs to be done. When the job is completed they go over the invoice with me.
Great customer service. Friendly reception. The happens every time I get my vehicles serviced. Highly recommended!!!
Cole Weiser and Jessica Flores were both terrific from start to finish. We both were extremely happy with the car purchase. Bob & Karen Hoyt
The staff that work in this place is very helpful at my concerns and make sure doubts are answered. When my truck is done they will let me know.
Excellent service, great people makes for a very well oiled machine or i should say they're hitting on all cylinders
Overall great service. Only concern was car wasn’t done on day I was told it would be. No one called me to inform me of that. I had to call to find out it would be two more days.
I always feel as if I can trust Bud Weiser. They have always been honest with me. They are friendly and helpful.
Good job overall for the headliner and carpet replacement. It would have been a nice courtesy to have minimum the outside of the truck washed- maybe next time.
Excellent communication and service. .Great consideration for my repair needs. I would recommend their service to anyone.
I was able to schedule the LOF maintenance at the time I wanted it. I was back out of the shop in a little less than an hour. great work!
I would like to recognize Sean Gotham in the service department for the outstanding care and services he consistently provides. Sean always goes above and beyond to make sure my vehicle is taken care of, keeps me informed throughout the process, and treats me with honesty, professionalism, and respect. I highly recommend Sean and the service department to anyone looking for exceptional automotive service.
Budweiser has always been courteous and work has been professional and done in a timely manner.
Bud Weiser always have done me a solid. There staff is always very friendly, knowledgeable and organized. Work was done promptly, and professional.
Facility is clean, friendly and very well organized. Staff also very friendly, knowledgeable and organized. Work was done promptly, efficiently and a recall was added to the work being done.
Bud Weiser got me in on schedule, performed the requested service and charged a reasonable price. They also gave me a ride to work so I didn't have to sit and wait for the service. I'm going back.
We took time from work and drove a distance to look at a vehicle that checked the boxes. The team at Bud Weiser Motors had the vehicle spotlessly ready and showcased in front. They treated us with respect and handled our tough questions professionally and genuinely. We won’t hesitate to consider buying another vehicle from them if this is what we can expect. Great job!
We had a top salesman and a great overall experience. Easy in and out for our new purchase. Zach was great from top the bottom with this sale and I would highly recommend him as this dealership again.
All the staff were very helpful and friendly. I have been treated with respect.. I would recommend family and friends to buy from the.
Excellent service. Timely, professional, courteous. Costs are in line with national averages and the work is always guaranteed. I recommend Bud Weiser to family and friends for reliable maintenance and repairs.
Very professional easy to schedule appointment work was satisfactory. Done in a timely manner service representative very knowledgeable about what was wrong with vehicle
nothing good or bad to say, dropped off truck to have a new key fob setup
The purchasing process was simple and straightforward. The team was high touch, from sales to finance to service. Without a doubt the easiest car purchase I’ve ever made.
Friendly and knowledgeable people can usually get services looked at right away and let's you know the solution
that Chad Reuter is something else. He makes car buying a breeze. thank you muc
Service was quick and the waiting room was clean. and they ran my car through the car wash The staff was friendly
Bud Weiser professional, quick and very easy to schedule Service for. They’re fair and they do good work.
I’ve been bringing my suburbans here for well over five years, and unfortunately the experience has continued to decline.
Despite having multiple service appointments under my name and phone number over the years, I'm still asked if it's my first time here every single visit. It's a small thing, but it speaks to the overall customer experience.
I also asked several times to have a peeling trim piece on my steering wheel replaced under warranty. I was told it had been replaced, but it clearly wasn't—the same damaged piece is still there today.
When ... Read More DealerRater - Jul 7, 2026
Excellent dealership, as a guy who would not normally enjoy car shopping, working with Tyler Davis was great. The dealership worked hard for months to get the allocation for a CT4 Blackwing. Very impressed with everyone I dealt with from sales to Finance. The car and dealership were top notch. Excellent and would highly recommend. Pete F
Quick and easy. Time to get in for the appointment was not very long. It was the next day for an oil change
Bud Weiser Motors was very easy to work with. Meeting Jessica and working with her throughout the whole process was easy. Finance Manager was just as pleasant too, making the whole buying experience enjoyable!!
They are great about getting us in for service right away. We really appreciate that.
As always I received great service, it was very easy scheduling online and all employees are friendly. Highly recommend.
They got me in and out quickly and always do a great job!! I take all my cars here for service
Always a nice experience. We purchased our Silverado in 2019 and keep coming back for the exceptional service.
Great dealer ship honest service writers will not sell you anything that you don’t need
I was quoted a price for oil change and tire rotation all together and they charged me that price plus extra for the tire rotation.
Sean was very helpful and let me know of issues that could wait or they could take care of with NO PRESSURE. I chose to take care of one.Also, driving home I noticed jerky operation. I took it back and they found a problem not related to my repair but they took care of it at no charge.
Very very Easy to schedule. In and out in a very reasonable amount of time
It was clear that Ben cared about his customers. He is knowledgeable and answered my questions quickly.
Service writers are always friendly and helpful. Support staff from phones to cashier are pleasant to work with. The techs need a little more guidance on not leaving oily fingerprints on the vehicle.
I find Budweiser to be a very vibrant business in the community. Helping so many vehicle owners maintain their vehicles or even purchase a new ride. They work with people on their schedule. Shane is exceptional in meeting my schedule and keeping me updated as my vehicles are being serviced. Keep up the good work Budweiser!!!
The service center was clean and the staff was friendly. My vehicle was serviced in a timely manner and all the recalls were fixed.
Just okay. Didn’t appreciate service rep making me feel dumb when I asked about password for WiFi. And instead of telling me he sent me back to lobby to read sign. When I was sitting in that room I was not saving the sign. 👎
Excellent customer service. So easy to work with Shane. I would definitely recommend Budweiser motors of Beloit.
Jessica was great. Great experience with this dealership. Bought a car online and having it shipped. Very easy
Service dept is excellent. car purchased from them and have always used them for service. very pleased with service. On time, waiting area very clean. would recommend them.
This is a great dealership to take our vehicles to. They get the vehicles in and out very quickly and listen if we have any issues or concerns, very satisfied.
I am a regular customer to the dealership. I have purchased two vehicles from them and have any work done on them, with them. From regular maintenance to additions to my vehicles.
We took our XT5 in for an oil change. After returning home Sean called and said a small radiator leak was reported. We returned the vehicle the same day. We were given loaner to drive. The very next morning Sean called and said our car was ready. Excellent service repair, under warranty. Very much appreciated by us. Thank You.
Service was on point, service rep understood my problem with phone call. Work was performed within two days. Thank you.
It was great service and it was done in a timely manner! I will be coming back!
We always enjoy working with Zack and Cole and the service team at Budweiser. always treated fair and with great concern in taking care out automotive concerns. Thank you, Bill & Linda Lock
Greeted well when I asked about my vehicles isslues and appointment was made. Service writer did a good job listening to my concerns and when the vehicle was done it was done! First time there for Service and could not be happier. Ben Thor is the man!
Jose and his team in the body shop did a great job. Great work and in and out in one day just like they promised! Highly recommend
Someone from the dealership called to let us know it was time to service the car. They made the appointment that day. I was warmly received when I came in for my appointment. Work was done in a timely fashion and I was on my way back home.
They are a top notch dealership. They take time to build relationships with customers that should last a lifetime. Treat them like family.
The work was completed quickly and I appreciated them washing my car also Thank you
Great staff…knowledgeable…courteous! Been a customer for thirty years. Best dealership in the stateline area
Great service great people great business to help with servicing your vehicle with quality and care
Friendly and courteous.. worked on my car in a timely fashion. Very satisfied with the job.
Greeted at arrival, all employees were friendly and knowledge. The salesman wasn't pushy but listen to what I was interested in. I would recommend Bud Weiser to family and friends
The service department is great. All friendly and helpful. Paper work goes fast. Wait time not to long..after service is done, explain what they found, nd ask if I have any questions. Check with the friend,y person at the window always with smile ..I would recommend . Easy to make an appointment too.
They’ve always treated me real good and I really don’t have a bad word to say about them
Great place and staff. The service is great and I will buy all my vehicles here.
The dealership was nice and friendly. The bathroom was extremely clean. The staff is welcoming
I always get excellent service from Bud Weiser Motors! I am always greeted with a smile and eagerness to tackle whatever my issue may be! They are extremely professional and helpful!
Great bunch of people, easy scheduling, fast service, good coffee, nice lounge area and fast internet connection
Service was good, steering wheel had grime on it that turned my fingers black. The cost seemed a bit high, checking the web the average for the work done to my vehicle was 2000. I thought that almost 2400 was excessive.
Ben, Shawn and Shane are real professionals at Bud Weiser Chevrolet Service Team! They get me in and provide prompt accurate service. I recommend Budweiser Chevrolet for all you sales and service needs! Jim
Very happy with my visit from time decussed what the vehicle needed what time went in for service and was done
I would have given 5 stars but I just had my car cleaned a few days ago and upon receiving my car back there was a black smudge on the top of the hood from the service technician working on my car.
I would recommend this dealer. I took my car in to have work done. They ended up having to fix additional parts. They finished my vehicle before the day ended. Very friendly and customer focused.
Prompt and efficient service. Was able to wait for vehicle. Customer service was excellent. I will be using them again.
My rep wasn't pushy. I explained to him that I didn't have a lot of money and needed to keep to the oil change and little else. He was patient and kind about that. I didn't feel like he was panic-upselling me.
The service was fantastic. I highly recommend Bud Weiser Motors for any of your vehicle needs!
Great service and always enjoy a visit with staff. I would feel guilty going any place else.
Appt. Was on time and perfomed in a reasonable time. Waiting room was comfortable to wait in.
The dealership was great. I was the three months of waiting on a windshield sent by GM.
Very satisfied with the car I purchased as well as the service department. Friendly and competent personnel.
Excellent service and very friendly people to talk to. I would recommend this place to anyone.
Everyone from the Sales Manager down to the service department are top notch in my book
Highly recommend this shop for repairs. Honest pricing, clear communication, and quality work. My car is running like new again.
The counter staff are always friendly and answer questions. Work is always preformed when promised. This visit had one little problem - the technician that worked on the vehicle did not put a protective mat down and therefore got a grease stain on the light grey floor mat. First time that's happened.
Great people to work with and always there to help would recommend everyone to go there for services